A hotel company I can call home Research Paper Example | Topics and Well Written Essays - 1000 words

A hotel company I can call home - Research Paper Example Corporate Offices The company’s headquarters is based in the US, in Atlanta Georgia, on 4445 Willard Avenue, Suite 800Â  Chevy Chase, Md. 20815. The company runs other 80 luxury hotels and restaurants in 26 countries including Austria, Canada, Bahrain, Chile, Egypt, China, Cayman Islands, Germany, Indonesia, Italy, Ireland, Korea, Japan, Mexico, Malaysia, Portugal, Oman, Qatar, Puerto Rico, Saudi Arabia, Russia, Spain, Singapore, The United Arab Emirates (UAE), Turkey, Virgin Islands and the US (The Ritz Carlton Hotel Fact Sheet, 2010). In the US, the company runs two luxurious hotels in New York, one at Central Park on 50 Central Park South, and the other at Battery Park on Two West Street (David Kamp, 216). The Ritz Carlton also has partners across Europe that help the company to offer its services in major cities around the continent. These partners include The Ritz London in the UK, Hotel Ritz Madrid in Spain, the BUKGAR Hotels and Resorts in London, and Milan. Key leader s and managers of the Ritz Carlton Hotel include Herve Humler, the President and Chief Operations Officer; Mr. Leeny K. Oberg, the Chief Financial Officer and Mr. Bob Kharazmi, the Global Officer, in charge of worldwide Operations. Public or Private Company The Ritz Carlton Hotel Company LLC is a private company with its headquarters in the US. ... rights to use the name The Ritz Carlton Hotel Company across the world and thus developed the company to operate in various locations around the world. The company has grown to become one of the best managed hotels in the US and around the world, with its great customer service recognized all over the world (David Kamp, 267). Brief History of the Company A renowned Swiss Hotelier, Cesar Ritz and his wife, started the Ritz Carlton. He ran the Ritz hotel in Paris, France and the Carlton hotel in London, UK. He teamed up with one of his best chefs, Auguste Escoffier to form the Ritz Carlton in 1913. Ritz died later on in 1918 and his wife decided to continue the business, opening up more branches under the same name. In 1926, Edward Wyner, a 29-year-old American, formed the Ritz Carlton Hotel in 1927, in Boston. After his death in 1961, his sons continued with the business and later on decide to sell it after it became difficult to run. The company was later on sold in 1983 to William B . Johnson, who moved the company to Atlanta and formed The Ritz-Carlton Hotel Company LLC. The company has since then expanded its services in the US, across Europe and Asia with future plans to move to Africa, the Middle East and South America. The company currently operates independently as a division of the Marriott International (The Ritz Carlton Hotel Fact Sheet, 2010). Reputation The company has grown to become a leader in the hospitality industry and currently has a great reputation around the world as one of the best luxurious hotels. The company’s reputation began to grow under the leadership of COO Horst Schulze who revolutionized operations in the company by concentrating on both data driven and personal service. He coined the current employee Credo that is used to guide the